Shipping & Delivery Policy
At YOOSHK, we strive to provide fast, reliable, and efficient shipping to all our customers. We understand the excitement of receiving your order, and we aim to ensure your products arrive in a timely manner. Below is a detailed overview of our shipping and delivery policy.
Shipping Times for the United States
For all orders shipped to the United States, the estimated delivery time is approximately 7-9 business days. This timeframe starts from the date your order is dispatched from our warehouse. We work with trusted shipping carriers to ensure that your order reaches you as quickly as possible.
Potential Delays
While we strive to meet the estimated delivery timeframe, please note that in exceptional cases, there may be delays due to various factors. These may include, but are not limited to:
• Weather Conditions: Severe weather (snowstorms, hurricanes, etc.) can sometimes affect delivery schedules, especially in certain regions.
• Traffic or Road Conditions: Unexpected traffic conditions, road closures, or detours may cause delays in reaching your destination.
• Postal or Carrier Inconsistencies: On rare occasions, delivery times can be impacted by inconsistencies or operational delays at the postal or courier service.
• Delivery to Suburban or Remote Areas: Deliveries to more suburban or rural areas may take a little longer due to the distances involved.
What We Do in Case of Delays
We understand how frustrating delays can be, and we’re committed to keeping you informed. If any inconsistencies or delays arise, we will:
• Notify You Promptly: We’ll send you an email or SMS notification to update you on any issues impacting the delivery of your order.
• Track Your Package: We’ll monitor the progress of your shipment to ensure that it is on the right path. If there’s a significant delay, we will take the necessary steps to resolve the issue.
• Offer Support: If your order is delayed, you can always reach out to our customer service team for assistance. We’ll be happy to help and provide you with tracking information or updates.
Shipping Cost & Delivery Areas
• United States: Shipping costs vary depending on the weight and size of your order. The final shipping cost will be calculated at checkout.
• International Shipping: We currently offer shipping to select international destinations. If you’re ordering from outside the United States, please check our available shipping options during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on the shipping carrier’s website. We encourage you to check the tracking status for updates on your delivery’s estimated arrival.
Delivery Issues
If you experience any issues with delivery (such as a missing or damaged package), please contact us immediately. We will work with the carrier to investigate the issue and ensure that any problems are resolved as quickly as possible.
Important Notes
• Business days are Monday through Friday, excluding weekends and public holidays.
• Delivery times may vary depending on your location and the carrier’s schedule.
• We are not responsible for delays caused by external factors such as weather or postal issues, but we will do our best to keep you informed and assist you throughout the process.
We appreciate your patience and understanding. At YOOSHK, we are dedicated to ensuring your shopping experience is smooth and enjoyable, from browsing to delivery.
Thank you for shopping with YOOSHK!